- Knoll Automotive
![[ Shop Logo ]](/images/shops/6265/6265logo.jpg)
99.3% would refer friends and family to us
ROBERT T T Featured review
Honest repair estimate with work completed in a timely fashion. The vehicle was delivered to our driveway. You will not find a more ethical repair facility anywhere. I trust these folks with my family's safety!
Knoll Automotive Services replied:
Thank you so much for your review. We appreciate your loyalty and your comments on our service. Your families safety will always be our top priority!
GEORGE EDWARD JR G Verified customer
Excellent service. Everything was explained well before work was done. Everyone was very friendly & professional. I will always trust them with service on my vehicles.
Knoll Automotive Services replied:
Thank you so much. We appreciate your thoughts and your loyalty through the years. It is always a pleasure to see you!
TRACY S Verified customer
Good service and always a pleasure to have them work on my cars.
Knoll Automotive Services replied:
Thank you Tracy, it is our pleasure to be of service to you. Thanks for your continued trust in us, it is appreciated!
Anonymous Verified customer
I was in for an inspection/emission and normal maintenance work on my car. The staff were all very attentive and took my concerns about the car very seriously. They road tested the car before the inspection and after the inspection was completed. They found some items that needed repaired on my car and took the time to explain what needed to be done and why. They also provided me with pricing up front to make a decision on whether or not to go ahead with the work. I have always found Knoll Automotive to be professional and someone I can rely on to handle any issues with my car without having to worry if they actually did the work.
Knoll Automotive Services replied:
Thank you so much for the review. We will always take your concerns seriously and provide you with the best service possible. We appreciate your trust in us. Thanks again!
VICTORIA L P Verified customer
They were able to fix a hole caused by rust in the door of my vehicle, extending the life of the car. It also looks good as new. Thanks
Knoll Automotive Services replied:
We are very pleased that you are happy. It is our pleasure to help you and we appreciate your thoughts and business. Thank you!
MARY LOU K Verified customer
As always, Paul does an excellent job of keeping my vehicle in tip-top shape. And, everyone working there is so nice and helpful when I have questions ... which is pretty often :-)
Knoll Automotive Services replied:
Thank you so much for your review. We appreciate your comments and glad we can be of help to you. Thanks for taking the time to let us know how we are doing!
GEORGE EDWARD JR G Verified customer
Professional, prompt , friendly, & expert service!!
Knoll Automotive Services replied:
Thanks so much George, we really appreciate your comments!
JAMES D & JULIE L K Verified customer
As always, great service!
Knoll Automotive Services replied:
Thanks so much Jim and Julie! We appreciate your loyalty over the years.
NATHAN KENNETH & MELISSA MARIE G Verified customer
Spectacular service. I had a state inspection performed. Communication was clear on what needed to be repaired (fog light) to pass inspection and what was optional (air filters, oil change, etc.), but recommended. I was not pushed to get any unnecessary services. Prices for the work were all very good. I highly recommend this place. When you talk to the staff, it seems like they are your relatives and truly have your best interests at heart.
Knoll Automotive Services replied:
Thank you so much for your wonderful review. We do treat every car likes it is ours and appreciate you being a part of our Knoll Automotive family. Thank you so much for your recommendation and please know we will always give you the best service we can provide. Your opinion is very important to us!
TRACY L B Verified customer
Service is always above what I expect. Love the fact that they take the time to explain what needs fixed, how if functions, & if it's critical.
Knoll Automotive Services replied:
Thank you so much for taking the time to give us a review. We appreciate your kind words and we will strive to keep you a happy customer! Your opinion means a lot to us.
EDWARD P B Verified customer
The best car care service in PA. I
Knoll Automotive Services replied:
Thank you so much for your wonderful comment, we truly appreciate it!
EDWARD P B Verified customer
The best car care anywhere.
Knoll Automotive Services replied:
Thank you so much Ed, we value your opinion. Thanks for taking the time to let us know how we are doing!
TRACY S Verified customer
As always, I trust Knoll and I can trust them. This means everything.
Knoll Automotive Services replied:
Thank you so much Tracy for taking the time to give us this review. We value your opinion and appreciate your loyalty!
GEORGE EDWARD JR G Verified customer
Expertise, professionalism, friendliness, honesty, fair prices! What more could one ask for. Have been a customer for over 40 years.
Knoll Automotive Services replied:
Thank you so much for your review. We appreciate your loyalty over the years and are so happy to serve you in any way we can, it is truly our pleasure!
TRACY S Verified customer
As always, a pleasure to work with everyone at Knoll's.
Knoll Automotive Services replied:
Thank you so much for your review. We value your opinion!
LOUIS G & DANA MICHELLE M Verified customer
Excellent customer service, reasonable repair costs. I will be returning and would definitely recommend this business.
Knoll Automotive Services replied:
Thank you so much for taking the time to give us a review. We value your business and input and greatly appreciate your recommendation.
Anonymous Verified customer
Knoll Automotive cares about their customers. They are always very kind and professional.
Knoll Automotive Services replied:
Thank you so much for the review. We appreciate your thoughts!
DAVID SCOTT H Verified customer
I am 86 years old and have been driving for some time now and my review is short and to the point. I can truly say that I never had better automotive service in all those years.
ED
Knoll Automotive Services replied:
Thank you so much for taking the time to give us this wonderful review. We appreciate your thoughts on your experience with us. It is our pleasure to take care of all of your automotive needs. Thanks again!
DANIEL R W Verified customer
I've been a regular customer for several years now and would recommend Knoll's to anyone who's sick and tired of the same old auto shop runaround and unnecessary up-sell tricks. Knoll's does excellent work, is fairly priced, they keep you informed every step of the way, and do their best to get your car back to you as quickly as possible. Most importantly, they do only the work that needs done and they do it well!
Knoll Automotive Services replied:
Thank you so much Dan for taking the time to give us a review. We also appreciate your patience with your last repair. We value your opinion and loyalty and will always do our best to give you the highest quality service available!
MARY ANN & MICHAEL V Verified customer
Excellent as always, honest, reliable
Knoll Automotive Services replied:
We appreciate your thoughts and time to review us. We are honored to be of service to you and appreciate your loyalty over the years! We hope you have a wonderful holiday season!
MARK E & LINDA A R Verified customer
Great service, something you don't find very often in today's world.
Knoll Automotive Services replied:
Thank you so much for taking the time to give us a review. We take pride in our work and strive to always do the best we can to make you happy. We appreciate your kind words, thank you!
JAMES L JR D Verified customer
Work was done on time. Service was friendly and thorough.
Knoll Automotive Services replied:
Thank you so much for your review. We appreciate your thoughts and loyalty!
Anonymous Verified customer
Todd and Tim came to the house to pick up the car, drive it to the shop, and begin the process of diagnosing the problem. The repair was done quickly and in a very professional manner. You can trust Knoll Automotive to never cheat you when they diagnose a problem with your vehicle!
Knoll Automotive Services replied:
Thank you so much for taking the time to give us this review. We appreciate your comments about your experience. We value your business and appreciate your loyalty. Have a wonderful holiday season!
CRAIG W H Verified customer
Another good experience and job well done by Knoll Automotive. I have been taking my vehicles to Knoll's for several years now and trust them to do good work at a reasonable price. Knoll's will recommend what needs done to your vehicle and never does work that does not need "really" to be done. Knoll's helps keep you and your vehicle as safe as possible on the road. I even bought my tires there last year.
A big "thank you" to Tim, Todd, and Paul.
Knoll Automotive Services replied:
Thank you so very much for taking the time to review us. We will never take your loyalty and trust for granted. We are wishing you a joyful holiday season! Thank you again.
ROBERT L & MIRANDA WRIGHT M Verified customer
Reliable, quick, and friendly service. I love that they know your name and treat you as one of their family.
Knoll Automotive Services replied:
Thank you so much, we really appreciate you being a part of our Knoll Automotive family. We will never take your loyalty for granted!
BETH ANN H Verified customer
Great to work with, everything is reviewed in detail.
Knoll Automotive Services replied:
Thank you so much for the review Beth, we value your opinion and will always give you our best!
GARY M Verified customer
great todd
Gary m
Knoll Automotive Services replied:
Thank you so much Gary. We appreciate your thoughts and loyalty!
GEORGE EDWARD JR G Verified customer
Outstanding. Very professional, honest, competent, & polite.
Knoll Automotive Services replied:
Thank you for your review George. We appreciate your thoughts and loyalty over many years. It is our pleasure to be of service to you and your family!
TRACY L B Verified customer
Service was wonderful. Really appreciated the time they took to explain the repairs and even take pictures. Helps to understand the entire process.
Knoll Automotive Services replied:
Thank you so much Tracy for taking the time to give us a review. Your happiness with our work is very important to us. So glad to hear you liked the pictures, we feel it does help to explain what we are doing.
Welcome to the Knoll Automotive family Tracy!
ELIZABETH A G Verified customer
ALL FAMILY, TREAT EVERYONE THAT COMES IN DOOR AS FAMILY, THEY GO ABOVE AND BEYOND CARE FOR ALL. .I NEEDED A RIDE TO WORK N PICK UP THEY ARE HAPPY TO DO
Knoll Automotive Services replied:
Thank you so much Beth for the great review. It was my pleasure to drive you to work. We appreciate you being part of our Knoll Automotive family!
PATRICIA A. M Verified customer
Drives and sounds like I have a new car.
Knoll Automotive Services replied:
Oh that is wonderful to hear! Thanks so much for letting us know!
SUZANNE L & GARY DAVID N Verified customer
Great experience, always go above and beyond to make sure our vehicle is safe for my family.
Knoll Automotive Services replied:
Thank you for your trust and loyalty over the many years. We value your business and opinion of our service!
GEORGE EDWARD JR G Verified customer
Very competent,trustworthy professional, courteous & friendly
Knoll Automotive Services replied:
Thank you so much George. We have enjoyed our many years of your continued loyalty and trust!
Anonymous Verified customer
a great group of professionals to work with. I trust them. I have referred many people to Knoll's
Knoll Automotive Services replied:
Thank you so much for taking the time to give us a review. We appreciate your trust and will never take it for granted. Thanks for referring us to others!
ROBERT PHILLIP L Verified customer
I have been taking my cars to Knoll's on the recommendation of a friend since I first moved here about 6 years ago. They are knowledgeable and friendly. They provide you options and recommendations on what needs done and what can be held off for a time. Being a father of 4 with a tight budget, that is extremely helpful. I would not hesitate to recommend them to anyone (and already have).
Knoll Automotive Services replied:
We are pleased to hear your comments about our service. We value your opinion and business. We do appreciate you recommending us to other people. Your satisfaction with our service is our top priority! Thank you!
ANTHONY J & MICHELE A R Verified customer
Work done quickly and at the price quoted. Thank you.
Knoll Automotive Services replied:
Thank you for taking the time to give us a review. Your opinion means a lot to us! We value your trust and confidence in us!
STANISLAW W Verified customer
tim's work is great and I trust him to take car of my family car
Knoll Automotive Services replied:
Thank you so much for your review. We appreciate your trust and loyalty!
ROBERT L & MIRANDA WRIGHT M Verified customer
Friendly, reliable service and great expert advice.
Knoll Automotive Services replied:
Thank you for taking the time to let us know about your experience. We appreciate your trust and loyalty!
JOSEPH S & JOANNE M M Verified customer
Always fixes what is needed and nothing more.
At last an honest mechanic
Knoll Automotive Services replied:
Thank you so much for your review. Our business is based on trust and ethics. We will never recommend repairs that aren't needed. So very happy to have your trust!
PAUL M & CAREN S K Verified customer
Always professional, courteous and forthwith. The team at Knoll will go into detail providing information helping their customers understand what the condition of the vehicle and its components are in and they do their best to provide guidance for near term and lifetime maintenance of the vehicle.
Knoll Automotive Services replied:
Thank you very much for taking the time to give us a review. We value your opinion and appreciate your business!
WILLIAM GEORGE H Verified customer
Always the best
Knoll Automotive Services replied:
Thanks so much for taking the time to give us this wonderful review! We value your business and appreciate your thoughts!
MARY H Verified customer
The staff at Knoll Automotive was professional and courteous. They explained everything very well, fixed the problems my vehicle was having, and did not overcharge. This was my first experience with Knoll's, and I plan to continue to use them for repairs and inspections.
Knoll Automotive Services replied:
Thank you so very much Mary for taking the time to share your thoughts with us. Welcome to Knoll Automotive! We value your business and opinion and will always do our best for you. We are a family owned business that has been operating for 37 years and promise to always treat your vehicle like it is one of our own. Looking forward to being of service to you in the future!
WILLIAM JOSEPH & KAREN A K Verified customer
Excellent service, as always!!!
Knoll Automotive Services replied:
Thank you so very much, we value your opinion and your business!!
SUZAN & BRYAN C Verified customer
Very Nice and Friendly
Knoll Automotive Services replied:
Thank you so much for taking the time to share your thoughts on your service. We appreciate your time and your business!!
ROBERT L & MIRANDA WRIGHT M Verified customer
Reliable, friendly, and competent service.
Knoll Automotive Services replied:
Thanks so much. We appreciate your trust and loyalty!
TAMMY B Verified customer
I love Knolls, Todd is always the best! So happy I found them....best service and fair price!
Knoll Automotive Services replied:
Thank you so much for the wonderful review. We are happy you are part of our Knoll Automotive family and will continue to provide you with the best quality service.
PAUL M & CAREN S K Verified customer
Knoll Automotive consistently provides dependable, and honest service based on the need of the repair. I do not worry about excess costs for services that are not warranted or too costly parts; I can either ask for used or new parts and the service is always the best. When asked about the issue Knoll will always provide a detailed review of repair needs and what they would recommend; whenever there are options.
The only "con" is that they are not open for business six days per week.
Knoll Automotive Services replied:
Thank you so much for review. We really appreciate the time you took in giving this review and we love to hear your thoughts! We will always provide you with the highest quality of service.
MARY LOU K Verified customer
I can only say very positive things about my experience at Knoll Automotive Services. Knoll was recommended by a friend, my husband used them and had a positive experience. I had an air conditioning problem, and I got in very quickly, it was looked at, fixed and returned in the same day. Plus, there was a discount because of an air conditioning promotion that was going on! I had a good feeling as soon as I entered the shop. It was clean, well managed and the owner was very helpful and friendly. I guess, as they say, I could go on and on.
Knoll Automotive Services replied:
Thank you so much for your review and kind words. We want you to be comfortable with us and have a positive experience each and every time. We are here to help in any way we can.
MARLANE A P Verified customer
I had very good service when I took my car in for
a six month check up. I had a coupon for $59.95 which covered most of the cost which I was happy about. Thanks.
Knoll Automotive Services replied:
Thank you Marlane! We value your loyalty and your thoughts on our service. We really appreciate you taking the time to give us a review!
JOSEPH S & JOANNE M M Verified customer
Excellent service at a reasonable price. You can trust these guys.
Knoll Automotive Services replied:
We love to hear your thoughts and value your time and business. Your trust is very important to us and we will continue to earn it in every way we can. Thank you!
TARA MURPHY & STEPHEN HAYWARD H Verified customer
We are new to this area and several months ago our minivan broke down. We didn't know where to take our vehicle, called AAA and they gave us Knoll. We have been servicing both our vehicles there since then. The service is excellent, it's like going to a garage years ago, you get the "old fashioned" customer service but with the modern technologies. They take very good care of us and explain in detail what services they performed on our vehicles. We will continue coming here. You guys are great!
Knoll Automotive Services replied:
We would like to welcome you to our Knoll Automotive family. We are happy that you like our "old fashioned" customer service and our modern equipment and technology. We appreciate your time in giving us your opinion and writing this review. It is our pleasure to be of service to you!
KATIE BLAIR P Verified customer
Knolls is my go-to place for anything vehicle related. This week, my doors froze and I was able to stop by on my way to work and get help! I had my car inspected yesterday and as always the service was fantastic. It's great to have such reliable people to trust with my vehicle.
Knoll Automotive Services replied:
We value your opinion and your trust. We want to help you anytime you need assistance. Thank you for taking the time to review us!
Anonymous Verified customer
the service was very good, the only thing is that it usually involves more than anticipated. My car is 8 years old, so its not that surprising that a few more items crop up.
Knoll Automotive Services replied:
Thank you so much for taking the time to give us a review. We make every attempt to make sure your vehicle leaves our shop in a safe and reliable condition. In the severe weather conditions we experience in Pittsburgh, it is not unusual for repairs to become more involved than expected. We always keep you advised of any additional repairs we are recommending.
TAMMY B Verified customer
LOVE Knolls! They always do a great job and the best price!
Knoll Automotive Services replied:
Thank you so much Tammy! We appreciate you taking the time to review us. Your opinion is very important to us and we value your business!
WILLIAM JACOB S Verified customer
Great as always!
Knoll Automotive Services replied:
Thank you for taking the time out of your schedule to give us a review. We appreciate your time and loyalty!
ROBERT L & MIRANDA WRIGHT M Verified customer
Great, reliable and friendly service!
Knoll Automotive Services replied:
Thanks so much, it is our pleasure to be of service to you.
ROBERT L & MIRANDA WRIGHT M Verified customer
Friendly, reliable, quick service.
Knoll Automotive Services replied:
We appreciate you taking the time to give us a review. We appreciate your thoughts and business!
DANIEL R W Verified customer
Outstanding service! I use my van for my work and find it very difficult to find time to take it off the road and get it serviced. Knoll Automotive always bends over backwards to accommodate my needs and schedule. They always keep me informed as to costs and completion time and I've never been disappointed with the results.
Knoll Automotive Services replied:
Thank you so much for the wonderful review. We are happy to hear your comments and we strive to give you the best service and experience whenever you need us. We appreciate your thoughts and business!
LISA ANN S Verified customer
THE TECHNICIAN HELPED ME TO UNDERSTAND WHAT NEEDED TO BE DONE. I AM SATISFIED WITH THE SERVICE,
Knoll Automotive Services replied:
We are glad to hear about your service with us. Thank you for taking the time to give us a review. We will always do everything possible to make you happy!
ROBERT L & CELESTE M H Verified customer
Very thorough and transparent (very honest).
Knoll Automotive Services replied:
Thank you so much for the review. We appreciate your opinion and trust!
LAURA R Verified customer
I actually felt relieved to have Knoll replace the ball joints and control arms on my Milan over a dealer who I have used for years. Knoll did an excellent job, they are very professional and saved me $300 over what the dealer was going to charge me!!
Knoll Automotive Services replied:
We appreciate your review and it's great to hear about your experience with us. We value your trust, business and thoughts and welcome you to our Knoll Automotive family.
STEPHANIE ANN & MARGARET D F Verified customer
Fast efficient service, knowledgeable and customer friendly.
Knoll Automotive Services replied:
Thanks so much for taking the time to review us. We appreciate your time, business and opinion!
WAYNE F Verified customer
My car is running perfectly, so far. It's one of those "wait and see" situations. When I received my bill, it was only for the amount of the oil change. Tim gave me a massive discount that negated the other charge. I am absolutely delighted. And in shock. My experiences with other garages has been exactly the opposite!
Knoll Automotive Services replied:
Thanks so much for sharing your experience and comments. We value your trust and opinion and will strife to always keep you satisfied with our service.
DAVID L R Verified customer
Excellent service!
Knoll Automotive Services replied:
Thank you so much for taking the time to review us. We value your opinion and your business!
SCOTT M G Verified customer
THIS IS BETH GRAHAM SERVICE IS WONDERFULL AS ALWAYS! STAFF IS GREAT,VERY PERSONAL THEY MAKE U FEEL LIKE ONE OF THE FAMILY
Knoll Automotive Services replied:
Thank you so much Beth for the great review. We appreciate your comments and we are happy that you are part of our Knoll Automotive family!
WILLIAM JACOB S Verified customer
Friendly and on time!
Knoll Automotive Services replied:
We appreciate you taking the time to give us your opinion. We do value your opinion and trust!
LORRY A Y Verified customer
Once again great service. Called at the last minute as normal and they got me scheduled.
Took care of all of my needs, quickly, and done right the first.
Thanks so much.
Knoll Automotive Services replied:
Thank you so much for your continued loyalty. We value your business and your opinion!
KRISTIN L B Verified customer
Always a pleasant experience and quality work. TIm, Todd, and Paul are great.
Knoll Automotive Services replied:
Thank you so much for the wonderful review. We appreciate your time and loyalty!
DENNIS M & VALERIE R B Verified customer
As always, professional service, accurate estimates and finished when promised.
Pleasure to do business with.
Knoll Automotive Services replied:
Thank you so much for the wonderful review. We appreciate your comments and the time you took to give us this review. We value your opinions and business!
ROBERT L & MIRANDA WRIGHT M Verified customer
As always, excellent and friendly service. Thank you!
Knoll Automotive Services replied:
Thank you so much for your review. We appreciate your comments and value your business.
PATRICIA A. M Verified customer
Easy to get appointment. Done well and at time requested.
Thanks, Guys!
Knoll Automotive Services replied:
Thank you for taking the time to review us. Best of luck with your upcoming surgery, we are wishing you a speedy recovery!
WAYNE F Verified customer
I left my 2001 Corolla at Knoll Automotive while I was out of state for 3 days. They needed time to go step-by-step to find the problem. The area I was in in WV does not have cell phone service, so Tim could not contact me. He went ahead and made the necessary repairs, which is exactly what I would have requested. I got the car back nearly a month ago and it has been running perfectly ever since. The repairs, though time consuming and somewhat expensive solved long-standing problems. Finally, after 50 years of shopping around, I found expert and honest repair service! Couldn't be happier!
Knoll Automotive Services replied:
We appreciate you taking the time to give us a review. Having your trust is the most important thing to us as your repair facility. We will always strife to earn that trust. We appreciate your business! Thank you!
JOHN A Verified customer
Great service - timely and reasonable price - you guys do a terrific job of keeping our old cars in good shape. Thanks!
Knoll Automotive Services replied:
Thanks so much! We do appreciate you letting us know your thoughts and value your opinion!
CRAIG W H Verified customer
The exhaust system problems I was having were addressed and fixed. Everything was explained to me and was fixed within one day. I dropped my vehicle off at 8:00 am and was able to pick it up at 4:00 pm.
Knoll Automotive Services replied:
Thanks for your review. We appreciate your time and thoughts on your experience.
BETH ANN H Verified customer
Everything is explained in clear, understandable terms - from what is wrong, what needs fixed now, what can wait to be fixed until later, what the costs will be, etc.
Knoll Automotive Services replied:
Thank you for taking time to give us a review. We value your opinion and your business!
MARGARET M S Verified customer
You Always can count on great service! when I drive away, I know my vehicle is roadworthy and safe!
Its so very nice to have a place to go to have your vehicle repaired that you can count on for the kind of care they would give to their own families vehicles.
Knoll Automotive Services replied:
Thank you so much for your kind words. We appreciate your trust and will always treat your vehicle like one of our own.
KENNETH D D Verified customer
car running great thanks for service and inspection
Knoll Automotive Services replied:
So glad to hear it! Thanks for taking the time to let us know and for your business!
JEFFREY ALAN & RANDI ELLEN M Verified customer
As always the service and workmanship was excellent
Knoll Automotive Services replied:
Thanks so much for your review and continued loyalty. We appreciate it!
VICTORIA L P Verified customer
They were able to fix the issue with my rear defrost. Thank You!
Knoll Automotive Services replied:
You are so welcome! It is our pleasure to be of service to you.
JOSEPH S & JOANNE M M Verified customer
Great service as usual
Knoll Automotive Services replied:
Thanks so much for taking the time to review us. We value your opinion!
ROBERT L & MIRANDA WRIGHT M Verified customer
excellent service
Knoll Automotive Services replied:
We appreciate you taking the time to review us. Thank you very much for your time and loyalty!
DAVID A & AMY W B Verified customer
Let's see, 3 cars inspected from our fleet in August alone. All 3 were washed and look wonderful! One was picked up at our home while we were away on vacation and returned back completed....that doesn't happen much anymore in our society! Thanks again to all of the guys at Knolls!
Knoll Automotive Services replied:
Thanks so much Amy. We value your comments and appreciate your business!
VICTORIA L P Verified customer
I appreciated the time they took to explain everything. They helped me solve a problem with my rear defroster. They also offered to take me home when the part they needed wouldn't be in until later. I was very pleased with the service. Thank you.
Knoll Automotive Services replied:
Thank you so much for taking the time to give us a review. We appreciate your business and your input!
ANTHONY J & MICHELE A R Verified customer
Always love service at KA
Knoll Automotive Services replied:
Always happy to be of service Michele, thanks so much for the review!
DAVID A & AMY W B Verified customer
I wouldn't go anywhere else!
Knoll Automotive Services replied:
Thanks Amy! We appreciate your continued loyalty and value your opinion!
JOY MARIA L Verified customer
Fabulous and friendly as always. I'm confident when I leave my car in their capable hands, not only will the work be done properly, but more importantly, HONESTLY. I never question if what they tell me I need is the truth; it always is. I rather enjoy not being taken advantage of because I'm a woman.
***added benefit...the ladies' room was completely clean, fully stocked and not scary!!
Knoll Automotive Services replied:
Thank you for this wonderful review. We appreciate your time, comments, business and loyalty. Please let us know anytime we can be of service!
Anonymous Verified customer
The car is 10 years old and had never really needed any major work. This time was different for sure! It needed quite a bit done to it, resulting in a rather large bill. We didn't mind the cost nearly as much because we knew the guys at Knoll do excellent work. The car runs like new and we couldn't be happier.
Knoll Automotive Services replied:
We are happy to hear you are happy! Glad we could be of service and your car is running like new again.
KATHLEEN M Verified customer
Another excellent service experience at Knoll Automotive. Had the oil changed while I waited, and they checked the brake and fuel lines, etc. as well. Got info on ethanol treatment for fuel system and scheduled that as well. What a great group of people here! Thank you, everyone.
Knoll Automotive Services replied:
Thank you so much for your feedback and we appreciate you taking the time to write and review. We value your opinion and your loyalty!
PATRICIA A. M Verified customer
They are great and have been maintaining our cars since the early 1980's.
Knoll Automotive Services replied:
Thank you so much for the review! We value your opinion and your loyalty over the years. We will always do our best to give you quality service.
ROBERT ALLEN M Verified customer
The guys are great!!! Upon completion of the work on my Honda Pilot, Todd showed me photos on an iPad of the work they did on my vehicle...how cool is that?
Knoll Automotive Services replied:
Thanks so much for the review. So happy to hear your comments. We will always do our best to provide you with the best service possible!
DAVID A & AMY W B Verified customer
Awesome as always!
Knoll Automotive Services replied:
Thanks so much for the review, it is greatly appreciated!!
DANIEL R W Verified customer
They always bend over backwards to accommodate my needs and rather limited time constraints. Their work is always top-notch and the vehicle is returned to me as clean as when I gave it to them. Always very pleased!
Knoll Automotive Services replied:
Thanks so much for taking time to review us. We appreciate your loyalty and we will always try to exceed your expectations!
Anonymous Verified customer
Reliable, friendly, and quick.
Knoll Automotive Services replied:
Thanks for taking the time to review us. We value your opinion!
LORRY A Y Verified customer
Once again great service and a great product
Always a pleasure.
Knoll Automotive Services replied:
Thanks for the review Lorry! We appreciate your loyalty and business. It's our pleasure to be of service to you.
DAVID L Verified customer
Excellent as always
Knoll Automotive Services replied:
Thanks so much for the great review!! We appreciate your business and your feedback!
TED A Verified customer
All the guys are great and really know what they are doing.
Knoll Automotive Services replied:
Thanks so much Ted! We appreciate your business and your kind comments!
Anonymous Verified customer
I am pleased with the service at Knolls. I have, and continue, to recommend to everyone your service station.
Knoll Automotive Services replied:
Thanks for your continued loyalty and recommendation. We will always strive to provide the best service possible.
KENNETH D D Verified customer
transmission fixed in ford escape, well satisfied with job, Very good guys ,they enjoy their work a good sign. Would advise friends to use them
Knoll Automotive Services replied:
Thanks for your review! We appreciate your feedback and your recommendation!
STEPHANIE ANN & MARGARET D F Verified customer
Knowledgeable, friendly and helpful service.
Knoll Automotive Services replied:
Thanks so much for taking the time to review us. We value your opinion and your time!
DAVID L Verified customer
I recently moved to Pittsburgh from Maryland. So far many of the people I have met here have been rude and inconsiderate. However, the people at knoll were some of the nicest people I've met here. They are professional, knowledgeable and seem to really care about their customers. The prices are reasonable and I would definitely recommend them to a friend.
Knoll Automotive Services replied:
Thanks so much for the wonderful review. Welcome to our Knoll Automotive family! We really do care about our customers and our goal is to keep you satisfied and happy. We are so happy to be your new auto repair shop!
DENNIS M & VALERIE R B Verified customer
Great experience and great service as usual.
Knoll Automotive Services replied:
Thank you so much for the review! It is our privilege to be of service to you. It is our goal to make you happy!
ROBERT L & MIRANDA WRIGHT M Verified customer
Quick, reliable, and friendly service every time.
Knoll Automotive Services replied:
Thank you so much for taking the time to let us know about your experience! It is our pleasure to be of service to you!
LORRY A Y Verified customer
Once again great service, and price. The snow tires are great also........
Knoll Automotive Services replied:
Thanks so much Lorry! We appreciate your review and your loyalty!
Anonymous Verified customer
Excellent Servuce!
Knoll Automotive Services replied:
Thank you so much, we love your feedback!
MARLANE A P Verified customer
I can always count on the Knoll team to be honest with me concerning the work needed to be done on my car. It is costly to have the work done professionally and promptly. I could go somewhere else where the cost is less money, but will they do the job correctly. I am satisfied with Tim and his team. Thank you very much for the time you wash my car.
Knoll Automotive Services replied:
Thank you for review Marlane. We are so happy to hear that you rely on us to give you professional and prompt service. We strive to give you the best service possible and to always make you happy.
EDWARD WALTER J Verified customer
TOP RATE
Knoll Automotive Services replied:
Thanks so much Ed!
We appreciate your trust and loyalty.
Anonymous Verified customer
Excellent, trustworthy service.
Knoll Automotive Services replied:
We appreciate your trust! Thank you very much.
DENNIS M & VALERIE R B Verified customer
Always a good experience taking our cars to Knoll's. Always on time and estimate.
Thanks for the great service.
Val and Denny Bailey
Knoll Automotive Services replied:
We welcome you to our Knoll Automotive family! We appreciate the review and will always strive to make sure you are a happy customer!
Anonymous Verified customer
Their knowledge, ability to quickly and accurately make repairs, and customer service are without parallel. I am thankful to have the privilege of being one if their customers.
Knoll Automotive Services replied:
We are so thankful to be of service to you! Appreciate your kind words and continued trust!
MARLANE A P Verified customer
Just another wonderful and caring experience With Tim and Todd. They always make me feel welcomed and comfortable and reassure me that my car is being taken care of in a very professional manner. I can leave my car which I did because it required additional work with getting four new tires and with full inspection. I want to thank Todd especially for ordering me four new all season tires by taking his time to acquire information for the best price to meet my financial need. Also, I very special thank you and appreciate how clean my car is.
Knoll Automotive Services replied:
Thank you so much for the review. We love to hear from you about our service. Thanks so much for the kind words and for your continued loyalty and trust!
Anonymous Verified customer
Love Knolls, Always Professional and do a great job!
Knoll Automotive Services replied:
Thank you for your review and continued trust!
PATRICIA A. M Verified customer
Low air pressure tire drove in, the tire was checked and fixed. I was back on the road in 15 or 20m, all for $12 and change.
Knoll Automotive Services replied:
So happy we could be of service to you!
KATHLEEN M Verified customer
Wow, thanks so much for the great service. The day before my repair was scheduled, the check engine light came on. Paul was able to diagnose and repair that problem at the same time as Tim was repairing the original problem and I was on my way in less than an hour. I continue to be greatly impressed with the staff and service at Knoll Automotive and highly recommend them. As they say, if they can't fix it, it isn't broken. They also change tires and sell gas. A one-stop shop, and Primanti's is across the street. What more can a girl want?
Knoll Automotive Services replied:
Thank you so much for the wonderful review. Thank you so much for your recommendation. We truly appreciate your business and you taking the time to give us a review.
LISA ANN S Verified customer
Excellent , timely and caring service.
Knoll Automotive Services replied:
Thanks so much! We appreciate your business and your thoughts!
LISA ANN S Verified customer
Thanks for the excellent and caring service and the discount on front brakes.
Knoll Automotive Services replied:
Thanks for letting us know you are happy with our service. It is our goal to make you a satisfied customer!
MARGARET M S Verified customer
As always, my visit to Knoll automotive services was Awesome! Tim gave my Jeep Grand Cherokee a long needed tune up, and prepared It for winter! I have to say, My jeep was lagging a bit in the acceleration department, and was getting poor gas mileage. Since I picked it up I love driving it again! It accelerates like it did when it was new! Thank you so much! I would Highly recommend Knoll Automotive to anyone who want superb automotive care! Also while driving by the other day I noticed the new sign....Looks Great.....!!! Great way to advertize those specials!
Knoll Automotive Services replied:
We are glad to hear you are happy with our service and notice the difference in your Jeeps performance. We appreciate your feedback and thanks for noticing our new sign! We love hearing your thoughts, thank you!
ROBERT ALLEN M Verified customer
You continue to amaze me in the professionalism and straightforward manner of how you do business. Owning cars for more than 40 years, I have never had a service business give me a more thorough diagnosis of issues with my vehicles, and, most importantly, money saving options that give me choices, without pressure, of the best manner to repair my vehicles...and many times the options are less expensive. For example, I own a Nissan Maxima that I knew needed front brake pads and, from the throbbing, felt I would need rotors . Todd called and told me that the rotors were bad, and that he would try to cut them (even though Nissan rotors are not manufactured to be cut)...and they did!
Where have these guys been all of my life!!!
Thank you, Knoll Automobile!!
Knoll Automotive Services replied:
Thank you so much for taking the time to give us your review. We appreciate your trust and will always give you the best service possible. We appreciate your business and your thoughts!
ROBERT ALLEN M Verified customer
Yenz guys are the best!!! Not only do you perform get work on my cars...but, the convenience of having Primanti Bros. across the road...well, what more could on ask for!
Thanks, you have won me over as a totally satisfied customer.
Knoll Automotive Services replied:
Thanks so much Bob!
WILLIAM JOSEPH & KAREN A K Verified customer
Excellent and professional service!
Knoll Automotive Services replied:
Thank you so much for taking time to give us your review. We value your opinion and appreciate the trust you place in us.
MARY ANN & MICHAEL V Verified customer
Excellent service as always
Vehicle runs better than when it was new.
Knoll Automotive Services replied:
Thank you so much! We appreciate your feedback and will continue to give you the best service possible.
LINDA L S Verified customer
the service is the best! I would not think about going anywhere else. Thank you Tim
Knoll Automotive Services replied:
Thank you so much! We appreciate your trust and loyalty!
DENNIS M & VALERIE R B Verified customer
We have taken our car to Knoll's Automotive twice in the past few months. Once for body work and once for major exhaust repair. The exhaust repair had a short turn around time of 1 to 1 1/2 days.
Tim and company met all our expetations and beyond. The quotes were right on and the vehicle was finished when promised!
We are extremely happy with Knoll's Automotive and will continue to have our cars serviced there.
Thanks!
Val and Denny Bailey
Knoll Automotive Services replied:
Thank you so much for your review. We are happy to hear that you are pleased with our service. We welcome you to our Knoll Automotive family and will always do our best to give you the best quality service.
CHERYL A C Verified customer
Very personable and efficient. Would highly recommend to others
Knoll Automotive Services replied:
Thanks so much for taking the time to give us a review. We value your opinion and appreciate your recommendation.
PATRICIA A. M Verified customer
MY AIR CONDITIONING IS STILL WORKING - THANK YOU!
Knoll Automotive Services replied:
You are welcome!
Anonymous Verified customer
Services provided were clearly explained and the car was ready by the time promised. Requested services were performed. Staff is friendly and very accommodating. Recommended extra services were appropriate for maintaining the drive quality of the vehicle.
Knoll Automotive Services replied:
We appreciate you taking the time to write this review. So happy to hear you are satisfied with our service.
DAVID A & AMY W B Verified customer
Always the best care! Thank you guys for preparing the fleet for the fall. We'll be in shortly for new tires for exus and snow tres for the Camry.
Knoll Automotive Services replied:
Thanks so much Amy and David. We really value your loyalty and business!
KRISTIN L B Verified customer
I have been pleased with the service at Knoll Automotive since I began using them. Paul was great and I feel I am never being sold something that isn't necessary.
Knoll Automotive Services replied:
Thanks so much for your review. We pay close attention to your feedback and appreciate your business.
KATHLEEN M Verified customer
My experience this week at Knoll Automotive was excellent, as always. Todd found the parts that were unavailable locally and called me when the shop received them. My car was repaired by Paul, road tested and ready at the time stated. Bob gave me a ride to and from the shop. Everyone at this business is professional, honest and courteous. They guarantee their work and are an AAA approved repair facility, which means that AAA also guarantees their work. I feel secure driving an older car, knowing that it is safe and dependable. I am very happy to recommend Knoll Automotive.
Knoll Automotive Services replied:
Thank you so much for the recommendation! We are very happy to hear you are pleased with our service. We appreciate you taking the time to give us your feedback. We will do our best to always keep your satisfied with our services.
& DANIEL FLYNN L Verified customer
As always, Knoll has gone above and beyond. so sad we are moving out of the area and tops on our list of things we will miss is the excellence, and warm personal service of the Knoll family!
Knoll Automotive Services replied:
We will miss you so much Dan and Linda!! Thank you for being a part of our Knoll Automotive family. We appreciate your loyalty and trust over the years. Wishing you all the best. Please come and visit us when you are in the area.
WILLIAM GEORGE H Verified customer
As always the best. I always feel I can trust Knoll's
Knoll Automotive Services replied:
Thank you so much for putting your trust in us. We will never take that for granted! We appreciate you taking the time to review us.
ROBERT ALLEN M Verified customer
So impressed with the honesty and professionalism...as I shared with Paul, I have found a home for my vehicles.
Thanks, guys!
Knoll Automotive Services replied:
Welcome Bob to our Knoll Automotive family! Thanks so much for sharing your opinion. It is our goal to provide you with the best quality service and to take care of your vehicle like it's our own.
NATHAN KENNETH & MELISSA MARIE G Verified customer
Great, honest service. Had two state inspections performed recently at Knoll. They fixed only what was necessary. They also let me know where I was getting close to needing a new part without making me get it. It's nice to have a heads-up. Also, I had a diagnosis on a car start-up problem. The fix was simple and the cost was very fair. After fixing the battery connection, they even fixed the time on my clock!
Knoll Automotive Services replied:
Thank you so much for taking the time to give this review. We value your opinion and promise to give you excellent service every time we service your vehicle.
CATHY E. F Verified customer
Professional, honest and courteous service provided in a timely and accurate manner.
Knoll Automotive Services replied:
We really appreciate your review. Thank you so very much. We strive to give you the best service and appreciate your feedback.
MARY ANN & MICHAEL V Verified customer
Great customer service and support
Knoll Automotive Services replied:
Thanks so much! We appreciate your feedback and truly value your opinion.
PATRICIA A. M Verified customer
These guys are great.
Knoll Automotive Services replied:
We appreciate you taking the time to let us know how we are doing. Thanks for being a loyal customer!
NANCY R Verified customer
The service was good; my only surprise was the cost. I didn't expect it to be that high.
Knoll Automotive Services replied:
Dear Nancy,
I was sad and surprised to read your customer review. The procedure we did saved you from replacing your steering column tilt mechanism. The alternative repair would have been to replace the mechanism assembly. The cost of replacement would have been $613.07 plus tax. I truly felt that you would be happy by only spending $83.00. Please consider what it costs a small business to survive with taxes, insurance and over-head constantly increasing. I try to provide my customers with great service at a fair price. I feel bad that you did not realize the value I thought I was giving you.
Sincerely,
Tim
MARLANE A P Verified customer
my experience was outstanding because Tim took good care of me and my car. The air condition is working swell. Thank you Tim.
Knoll Automotive Services replied:
You are so welcome Marlane! Glad you enjoyed your experience and are satisfied with the repair.
DAVID A & AMY W B Verified customer
As always, our services and care to our car were top notch! Thank you!
Knoll Automotive Services replied:
Thank you Amy and David! We appreciate the review and value your opinion. Thanks for your trust in us to always provide you with quality repair.
JOHN RICHARD P Verified customer
Had my state inspection & emissions done. As always, an excellent job was done by Tim & his team. Thanks for your continued commitment to the great care of my car, as well as my Dad's & brother's cars'.
Knoll Automotive Services replied:
Thank you so much John. We do appreciate you taking the time to give us a review. We value you and your opinion and will continue to provide you with the best quality auto repair.
RAYMOND K Verified customer
Been taking my car here for 5-6 years now I think for inspections and the occasional repair. Really nice people who have always done good work on my car--a 1st class business.
Knoll Automotive Services replied:
Thanks so much for sharing your experience with us. We really appreciate your loyalty and value your opinion.
MICHAEL P M Verified customer
work was very good
Knoll Automotive Services replied:
Thanks so much for taking the time to let us know! We are very happy to hear you are satisfied and we will always to our best to give you the best quality service.
MARLANE A P Verified customer
Somewhat satisfied with the work done on my car. The cost was high to replace new brakes shoe along with steering fluid replaced.. Granted Todd did a good job in reparing brakes and washed car. My air conditioner could have been checked but forgot to mention it to Todd.
Knoll Automotive Services replied:
Hi Marlane, thanks for taking the time to talk to me today regarding your recent visit. I hope I was able to explain that the work done to your car was more than just replacing brakes and changing power steering fluid. When brake pads do not wear evenly , it is due to a malfunction in your braking system. Had we not replaced the frozen brake caliper you would have experienced premature brake wear in the right front wheel. Knowing you are very particular, we recommended using the best quality brake pads available. As per our conversation, we are willing to install lesser quality pads in order to reduce your expense but we are worried you will not be happy with the performance of the cheaper parts. I hope you realize that Todd discounted your parts and labor wherever he could without jeopardizing the overall quality of our work. Although your air conditioner was not on your list of services to be done, I will tune up your A/C system while you wait at your earliest convenience. Our goal is to make you totally satisfied with our work. Sincerely, Tim
NANCY R Verified customer
It is with delight that I can say "another great experience with KAS." When I took my car in for the necessary repairs, the work was done well within the promised time. This was important as I had another appointment in Greensburg and could not afford to be late or miss it. The guys began work on my work as soon as the shop opened, and the bill was less than I expected it would be. Yes: less! Tim was his usual friendly self and answered (patiently) the many questions that I had about my vehicle.
Since I am new the area, I am seriously considering having my car inspected at Knoll's rather than going to my "go-to-familiar-place" which is quite far away. I like the cleanliness of the the office and garage and grounds; the politeness of the guys, and the sense of integrity that I am experiencing there.
Thank you.
Knoll Automotive Services replied:
It was our pleasure to take care of your vehicle once again. We look forward to helping you keep your vehicle safe and reliable.
LINO D F Verified customer
Always excellent and competent service!
Done right the first time!
In all my experiences here I have never ever had to return for the same problem it was taken in for.
Knoll Automotive Services replied:
We appreciate your loyalty over the years. We will never take your trust in us for granted.
NANCY R Verified customer
My first experience with Knoll Automotive Services was perfect. What got me there was their ad in a local flyer advertising their services and quality of those services. Several things will make me a return customer: 1) kind, pleasant, helpful, patient attitude of personnel; 2) cleanliness and appearance of reception area, garage, and outside grounds; 3) professionalism of Tim (owner) who explained the causes of my car's problems, offered solution(s), was forthright about the price, took his time to examine the car to help me determine whether I wanted t proceed with the repair and costs/fees; 4) warranty on their work and materials; 5) perceived integrity and honesty. The remaining work is to be completed this week as parts had to be ordered. What will keep me from returning are: unexpected fees; poor workmanship; and/or unprofessional attitudes. However, I do not expect these things to happen based on my initial experience. Thank you guys!
Knoll Automotive Services replied:
Thank you so much for taking time out of your day to write a review. We hope to live up to and exceed all of your expectations. We welcome you as a new customer!
JAMES D & JULIE L K Verified customer
Excellent Service! Thank you
Knoll Automotive Services replied:
Thank you so much for your feedback. We appreciate your loyalty!
DEBORAH ANN H Verified customer
I am SO glad that I decided to try out Knoll Automotive Services here in Pleasant Hills. I am very pleased with the staff..... their quality of service, their knowledge & expertise, and their sincere friendliness. I think it is a family-run business and it is very evident that they are all well-educated on the car repair industry. I felt so comfortable and confident of their work on my older car. My car's braking system is better than it has been for quite a long time. The ride is back to being very comfortable because of the new shocks & struts. The guys explained everything to me. I will be using them for future service needs on my car.
Knoll Automotive Services replied:
Deborah, thank you so much for taking the time to write a review. We look forward to helping you keep your car safe and reliable. Thanks again!
SAMANTHA AUTUMN & MICHAEL JOHN V Verified customer
Everything was great as usual, thanks guys!
Knoll Automotive Services replied:
Thanks again, we appreciate your business!
KATHLEEN M Verified customer
I first contacted Knoll Automotive Services after finding them on the AAA website as an approved auto repair center. I drove past this business often and never knew what I was passing up. Everyone there is a pro. They take excellent care of my two cars, helping me keep my car-owning motto, "Paid for and running". They were able to complete repairs the same day I took the car in for inspection, and also let me know what needs to be done soon. I feel much safer driving, knowing an expert mechanic has inspected my cars, not only for the state requirements, but making sure my hoses, belts, brake lines, tie rods, etc. are good so I'm not stranded on the side of the road. They never try to sell you anything you don't need, and help you save money without compromising quality and safety. AAAAA+ all the way.
Knoll Automotive Services replied:
Thank you Kathleen for taking the time to write a review. We look forward to keeping you a happy and loyal customer and providing you with peace of mind knowing that your vehicle is safe and reliable.
JAMES D & JULIE L K Verified customer
Thank You for explaining everything in detail and getting the car through the inspection process.
Knoll Automotive Services replied:
Thank you for your trust and loyalty. We appreciate your business and the time you take to write a review. It really means a lot to us!!
PATRICIA A. M Verified customer
Been taking my cars here for 35 years, always good service, always professional!
Knoll Automotive Services replied:
Thanks Pat, your loyalty over the years has been greatly appreciated!
KAMILLE Y K Verified customer
I had a very good experience at Knolls the people where very friendly and where able to get my car fixed in a resonable amount of time. I will definitly be using there services in the future.
Knoll Automotive Services replied:
Thanks so much for taking the time to review us. We value your opinion. We are happy you had a good experience and look forward to seeing you again.
JEAN E O Verified customer
You know I love you guys and I will always leave my car in your hands. Everyone is so nice and polite and you explain things to the customer. I was surprised that I needed 4 new tires which you caught, and was glad that you did.
Knoll Automotive Services replied:
We appreciate your business, your safety is our biggest concern. Your trust is something we will never take for granted. Thank you!
MARY ANN & MICHAEL V Verified customer
Excellent service always
Knoll Automotive Services replied:
Thank you so much! We appreciate your business and love to hear from you regarding our services. Thanks so much for taking the time to review us!
TED A Verified customer
The car that was repaired was returned to North Cariliona this past weekend, is running great and corrected the problem, thank you Tim , Todd, and crew for the service and we wll see you next time we have a problem...
Knoll Automotive Services replied:
Thanks so much Ted! Glad to here all is well. Please let us know whenever we can be of any service to you. Looking forward to seeing you again.
MARK DANIEL M Verified customer
Fast and friendly service.
Knoll Automotive Services replied:
Thanks so much Mark! We appreciate you taking the time to give us a review.
PEDRO A L Verified customer
My experiences with Knoll Automotive have always been great!! On my most recent visit Tim Knoll and his crew found the problem with my transmission and gave me all my options. My car was repaired and on the road again in a timely manner. Knoll Automotive Services are knowledgeable with the personal touch of a friend!
Knoll Automotive Services replied:
So happy to hear you are pleased with our services. We appreciate you taking the time to write a review. We strive to make your experience with us a positive one!
MARLANE A P Verified customer
The staff at Knoll's is the most reliablle and professional men I have met in a long time. They are caring and take the time to explain the work done on my car. They installed a new oil pan gasket set which needed done for a long time. I can rest assured that all is well because of your good care of my Taurus. Thank you, also, very much for traveling me back home and pick up at my home -- it is such a pleasure to be a part of Knoll's Automotive. Another perk is washing of my car. Who could ask for anything better from Knoll's Automotive. God bless
Knoll Automotive Services replied:
Thank you so much Marlane! It is our pleasure to help you in any way we can. We value your trust in us. Thanks for being a part of our Knoll Automotive family.
KRISTIN L B Verified customer
Service was prompt and people are very friendly. I asked them to help me remove a bolt for me to change my rotors. They didn't hesitate with the request. That one act has earned them my business. I have already made another appointment for other work.
Knoll Automotive Services replied:
Thank you so much for trusting us with your business. We promise to always give you our best service whenever you need us.
PATRICIA A. M Verified customer
Good service as always.
Knoll Automotive Services replied:
Thanks so much. We really appreciate your review!
ADAM P G Verified customer
My car was having trouble with the clutch/transmission and being relativity new to the area I needed a tow to a shop and to have it fixed ASAP. Mind you this was December 22nd so naturally most shops I called were booked till 2013. I found Knoll Automotive through a google search and called and immediately spoke to Tim and he came and picked my vehicle up and also was nice enough to give me a ride back home (I lived close and it was cold as heck out). I was thoroughly impressed with the professionalism, quality, and speed of my visit. My vehicle had two major things done to it and was available to me by December 31st. I had saved a ton of money and IMO got it way professionally serviced than that of a dealer/large chain. I am happy that I have found my mechanic in the South Hills now. I will be going back for all mine and my wife's car needs.
Knoll Automotive Services replied:
Thank you Adam for taking the time to write a review. We welcome you as a new customer and we will do our best to make sure you are always satisfied with our work. Thanks again!
ROBERT PHILLIP L Verified customer
The people at Knoll have always provided excellent service since I moved into the area 3 years ago. They were recommended to me by a friend and I have certainly seen why.
Knoll Automotive Services replied:
Thanks so much for your review. You are a valued customer and we will always do our best to make sure you are satisfied with our work.
PAUL W B Verified customer
I consider myself a tough critic and don't want just anyone touching my vehicle. I stopped going regularly to the dealer years ago once the warranty expired; I felt they were starting to overcharge me and were failing to provide me with the proper service. I started taking my vehicle to Tim and his team several years ago. They've handled some pretty major repairs for me and have assisted me in taking my vehicle beyond 200000 miles. I trust their judgement and will continue to see to it they help me get it to 300000 miles. It's rare when you find someone you can trust who displays integrity and treats you with respect and civility. I would recommend the team at Knoll Automotive any time. Thank you for all your help, Tim!
Knoll Automotive Services replied:
Thanks for taking the time to post this review. We really appreciate your trust and loyalty. We will do our best to keep you a satisfied customer! Best wishes for the holiday to you and your family.
NICKOLE N Verified customer
The staff and services was great. The service man took his time & explained what was being done. I was treated like a person.. not a number. THANK YOU :-)
Knoll Automotive Services replied:
We are so happy that you were pleased with your service. We will always give you our best service, as we truly value your trust in us! Thank's so much for taking the time to give us a review!
DAVID E JR C Verified customer
My experience was terrific as usual. Thank you so much for taking such good care of us again!! Your customer service is wonderful!! Tim, you are such a kind person and the apple doesn't fall too far from the tree. Todd is very kind as well. Besides being great mechanics your people skills are amazing!!
Thanks again,
Erin Cheplic
Knoll Automotive Services replied:
Thank you so much Erin! We really do appreciate your kind words and the fact you took the time to give us a review. It is our pleasure to be of service to you!
& DANIEL FLYNN L Verified customer
Service at Knoll automotive is ALWAYS OUTSTANDING! Everyone there is personable, knowledgeable, and ready to accommodate any special requests. My 8 year old car has been running smoothly with no unexpected issues since I entrusted it to Knoll's care, 3 years ago. I highly recommend Knoll Automotive Service.
Knoll Automotive Services replied:
We appreciate your business and the wonderful review! We truly value your trust in us and we want to always give you the best service possible. Thanks for your time in writing this review and for the great recommendation!
SUSAN J. R Verified customer
I AM VERY HAPPY WITH THE SERVICE I RECIEVED AT KNOLLS. YOU ARE ALWAYS RESPECTFUL AND KIND AND GIVE ME GOOD ADVICE.
Knoll Automotive Services replied:
Thank you so much for the wonderful review Susan! We really appreciate it and are so happy you like our service and advice. We do our best to always give you the best service!
Gary T
Hats off to the crew at Knoll Automotive, located in Pleasant Hills on RT 51. Tim,Todd,Paul,Glen and the rest of the staff. If you are looking for best and only place in Pittsburgh to have your car repaired,THIS IS THE PLACE!!! The master mechanics at Knoll Automotive can and will repair any problem you have with your vehicle.If they cant fix it,It's not broken.And if you want it done right the first time why go anywhere else? I have been a life long customer of the Knoll family for over 30 years. Thanks guys, your the best!!!! Gary T.
MARK DANIEL M Verified customer
great service job well done. thank you.
Knoll Automotive Services replied:
Thanks for the review Mark! We value your opinion and always want to provide you with the best service.
MARK M Verified customer
The service received was fast, very satisfactory and the staff was very polite.
Knoll Automotive Services replied:
We are so glad to receive your review. It is important to us that you are happy with our service!
MARTY Z Verified customer
For a first time customer off the sreet with no appointment I could not have been treated better. I left my car the morning I walked in and I received a call with a cost for the work(rear brakes & drums) within three (3) hours. After giving approval the work was completed that afternoon. The employees I came in contact with could not have been more pleasent or courteous. And to top it off the car was washed when I picked it up. The prices are reasonable, the service is fast and the people are friendly. What more do you need?
Knoll Automotive Services replied:
We truly appreciate you taking the time to give a review. We appreciate your business and we strive to do our best everytime you come in for service. Welcome to Knoll Automotive Marty!
MARGARET M S Verified customer
I own three vehicles, a 34 year old Chrysler, a Jeep Grand Cherokee and a Lexus 430. I have taken all three to Knoll Automotive with various issues, some serious, some minor. I can truly say that it has been my experience every time I have driven off their lot, I know my vehicle has had excellent care, and thanks to the advise of Tim and Todd, I have diverted any additional problems that could have caused issues at inconvenient times. I also appreciate the professional manor I am always treated, that they are always forthcoming with answers to all my questions, and at times their are many. Also cleanliness is a pet peeve of mine, especially in my lexus with ecru interior..The first time I visited Knoll automotive, I walked in and saw Tim working on a car in a crisp white shirt...I thought this could be my new shop...I should be yours too!
Knoll Automotive Services replied:
Ms. Margaret,
Thanks for taking time to post your review. We will always strive to give you the best service at the most affordable price. Preventive maintenance is the key to avoiding the expense of major repairs. We appreciate your business and loyalty.
Thanks, Tim
P.S. Cleanliness is a pet peeve of mine also!
DANIEL F Verified customer
once again, Knoll was there for me, giving me good advise on my tires and a good deal. The biggest thing I can say about Knoll is they are trustworthy ... If they tell me I need it, I believe them. They've NEVER steered me wrong (sorta an auto pun there!!) Thanks Knoll !!
Knoll Automotive Services replied:
Thank you for the review Dan! Trust is something that is hard to earn but easy to destroy. We strive to offer trustworthy service at all times.
JOSEPH S & JOANNE M M Verified customer
Great service as always. Reliable work, always courteous.
Knoll Automotive Services replied:
Thanks for the review, your business and loyalty are very important to us!
Anonymous Verified customer
the car was taken in for oil/filter and asked for the tires to be rotated. Note: this car is driven by one of the kids. Phone rings and Todd lets me know that the tires should not be rotated, they should be replaced, they are in bad shape. THANKS Todd for taking care of this as the car was leaving for a "beach trip" in two weeks and I am sure that the kid would not have checked the tires. You see KNOLLS is like that, looking out for us when we just don't have the time.
Knoll Automotive Services replied:
Dear Anonymous,
We treat every car as if it was driven by a member of our family. We appreciate your business and will always be looking out for your safety!
MARLANE A P Verified customer
As a new customer with Knoll, I could not be any more pleased and satisfied with the service Tim and his staff provide. I feel I can trust Knoll Auto with my car, because I know they will provide the best care in a very professional manner. Thank you
Knoll Automotive Services replied:
Thank you Marlane for the review! We appreciate your business and strive to keep you happy.
TINA IVY M Verified customer
The serice I receive at Knoll's is by far leaps and bounds above any other automotive repair I have been to. A little costly but worth every cent. The staff is very knowledgable, but, above that they are courteous...never treat me like a "dumb woman". I would recommend Knoll's to all of my friends.
Knoll Automotive Services replied:
We are so glad you feel this way. We want you to feel welcome and appreciate your trust! Thanks for taking the time to submit this review!
EDWARD P B Verified customer
Todd and Tim are the best!
Knoll Automotive Services replied:
Thanks you so much for the great review! Love the feedback! We always want to do our best for you.
DAVID A & AMY W B Verified customer
Tim and company,
Thanks so much for working on the Lexus transmission. David drove it to work yesterday and said it ran a whole let better. Thanks and we will keep an eye on this.
Amy
Knoll Automotive Services replied:
Great to hear Amy! Thanks for taking the time to let us know, really appreciate it.
SUSAN J. R Verified customer
I have always had a really good experience at Knolls They are on time and they do their very best to make your experience as easy as possible
Knoll Automotive Services replied:
Thanks so much for taking the time to submit a review. We value your opinion and strive to always meet your expectations!
GENE E Verified customer
I was very pleased with the service work performed on my buick. Besides the reason for my original visit the mechanic did find a broken front end part which was replaced, Thanks again.
Knoll Automotive Services replied:
Thanks, we appreciate your business!
DAVID A & AMY W B Verified customer
Wonderful as always! We love that I can turn the vehicle over to you all and you do what you know needs to be done! You guys are great at what you do and a rarity in this day and age. We are grateful for your care!
Knoll Automotive Services replied:
David and Amy,
Your loyalty is greatly appreciated!
ROBERT V V Verified customer
Very satisfied with the staff and the services
rendered.
We will absolutely return for any future repairs.
Knoll Automotive Services replied:
Thanks so much for taking the time to submit a review. We appreciate your comments and will do our best to always meet your expectations.
JOSEPH S & JOANNE M M Verified customer
Knoll automotive treats you like family.Quality service with a smile. They fixed my Jeep brake problem that the Jeep dealer could not.
Knoll Automotive Services replied:
Thanks so much for taking the time to write a review. Your business is greatly appreciated! You are a valued customer and your opinion is very important to us!
MARY ANN & MICHAEL V Verified customer
I tell all my friends, relatives and co workers that Knoll is the best automotive repair facility
I have ever used and I have lived in states from Penna. to and including California. I have taking my cars to Knoll for at least 16 years.
Knoll Automotive Services replied:
We appreciate the business you and your family have given us over the years. Thanks so much for taking the time to give us a review. The trust you place in us will never be taken for granted.
JAMES D & JULIE L K Verified customer
Great Service! We will return as needed. Thanks
Knoll Automotive Services replied:
We appreciate your business Jim!
Thanks!
JIM S Verified customer
Everyone was great. It was probably the quickest oil change I ever had.
The station was clean. It was very pleasant.
Thanks.
Jim
Knoll Automotive Services replied:
Jim,
It was nice of you to post a review. We appreciate your business!
JAMES D & JULIE L K Verified customer
We always receive professional service at Knolls!
Knoll Automotive Services replied:
Thanks so much for your trust and for taking the time to give us your opinion. You are a valued customer and are very important to us. We will do our best to always meet your expectations!
Anonymous Verified customer
Good service, good turn around on completing the work, and personal attention on explanation of work and how to maintain brakes.
Knoll Automotive Services replied:
Thank you so much for taking the time to submit a review. We value your opinions and the trust you place in us!
DAVID A & AMY W B Verified customer
Thanks for fixing that oil problem and finding that "clunking" in the transmission. We will bring it back again in a couple weeks, just to double check the oil level. You guys are the best as always!
Knoll Automotive Services replied:
Thank you for your time in writing a review. The loyalty and trust you have shown us over the years is greatly appreciated!
JAMES D & JULIE L K Verified customer
Knoll's Automotive is always very courteous, timely in getting the car in and out and pleasant to deal with. We have three cars and bring them all to Knoll's.
Knoll Automotive Services replied:
Thank you for taking the time to write a review. Your business is greatly appreciated! The trust you place in us will never be taken for granted.
JAMES DAVID & MARY MARGARET S Verified customer
Service and prices are excellent.
Knoll Automotive Services replied:
It was very nice of you to take the time to write a review. You are a valued customer and your opinion is very important to us!
STEPHEN JOSEPH O Verified customer
when you have car troubles and need top notch service, go to Knoll's :-)
Knoll Automotive Services replied:
Thanks for taking the time to post your review. Without our loyal, satisfied customers, we would not exist. We will do our best to always meet you expectations!
